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Trello Android app widget not showing anything

Juho Korhonen August 24, 2023

None of my cards show up on the Android app widget (on a Samsung Galaxy S20 FE). I've tried logging out and in again, clearing the cache, rebooting my phone, reinstalling the entire app, but nothing helps.

I've been trying to search for a direct contact to Trello/Atlassian (there isn't one), browse the Trello support site, google, look at Youtube videos... Nothing. Nobody else seems to be experiencing this issue.

 

Screenshot_20230824_172710_One UI Home.jpg

4 answers

0 votes
Damien Dupuy
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April 22, 2024

Hi,

I have a similar issue with a samsung s20fe:

The widget wont show the card without me to refresh it many time and open the app manually, then the card where i am affected shows up.

But after i little while, no cards anymore.

I think at first i didnt have this issue and found very practical this widget as i can go with only one touch directly to the card of the project i work on.

Can anyone help?

0 votes
Alex _ Trello
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 30, 2023

Hey @Juho Korhonen - if you're still experiencing issues with this, feel free to raise a support ticket at https://trello.com/contact

0 votes
Pham Chi Minh
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October 28, 2023

Is there any way to change from "My Card" to other?

0 votes
Sal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 25, 2023

Hey @Juho Korhonen! Just wondering, are you assigned as a member to any of your cards? Because if you aren't, that would explain why you aren't seeing any cards when looking at the widget on Android. Try joining one of your cards and refresh the widget to see if it will populate. 

Juho Korhonen August 25, 2023

Yeah, it seems like it. I don't understand why this has to be a requirement for solo projects like for me who uses Trello for personal planning, time management, GTD, etc. It's one more unnecessary click/tap for the user, having to assign yourself to every single card.

I don't really feel like using that widget anyway, it's not very attractive and useable to be honest. I found the other widget (the bar with a direct access to your boards and adding a card) to be much nicer and more efficient. You can easily access the app itself that way. I started using that.

Like Amber Barth likes this

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