This workspace is out of licenses. To share with these people, add more licenses or have a Workspace

Shayan Rhaila
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August 5, 2024

im getting this error what should i do to solve it?


This workspace is out of licenses. To share with these people, add more licenses or have a Workspace admin remove them from other Workspace boards.

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Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 6, 2024

Hello, Shayan

Based on the message you've received, it seems like you're trying to invite a member to a board, who is already assigned to an existing board. If that is the case, if the member becomes assigned to more than 1 board, they will become a billable multi-board guest (https://support.atlassian.com/trello/docs/multi-board-guests/), and will be charged the same as a workspace member.

You can also confirm what board the member is currently assigned to by going to the Workspace sidebar on the left, then select 'Members' > 'Guests'.

If you wish to proceed with adding the board to an additional board, then a workspace admin will need to invite the member to the board, as they have the administrative rights to approve an additional license. Once they invite the member, they will receive a prompt to acknowledge that the additional license will be added, and to confirm this action.

For more context, we have more information about how billing works in Trello Standard: https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/

I hope that helps! Feel free to let me know if you have any questions.

Kind regards
Alisson
Trello Team

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