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Struck with a unservicable email for account.

JL August 13, 2022

Hi,
This unreachable email has all my trellos.
It is also connected to my google account. 
I notice if deleting this account, I can't get back my trellos.
So I tried inviting non google emails. 
However I do not want the master account email to be unreachable.

What do i do now. After I tried deleting this account. Even the google emails have difficult accessing trellos. It is so bad.

2 answers

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 14, 2022

Welcome to the Atlassian Community!

There is not a lot you can do when you have deliberately destroyed an email address that you have used for access to systems.  Your only options are

1) re-acquire the email address you shut down

2) Get someone else who has administrative access to your systems to grant another new email address access to the systems

0 votes
JL August 14, 2022

After I add 2nd email in billing and subscription, was not able to make it primary.

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