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Struck with a unservicable email for account.

JL I'm New Here Aug 13, 2022

Hi,
This unreachable email has all my trellos.
It is also connected to my google account. 
I notice if deleting this account, I can't get back my trellos.
So I tried inviting non google emails. 
However I do not want the master account email to be unreachable.

What do i do now. After I tried deleting this account. Even the google emails have difficult accessing trellos. It is so bad.

2 answers

0 votes

Welcome to the Atlassian Community!

There is not a lot you can do when you have deliberately destroyed an email address that you have used for access to systems.  Your only options are

1) re-acquire the email address you shut down

2) Get someone else who has administrative access to your systems to grant another new email address access to the systems

0 votes
JL I'm New Here Aug 14, 2022

After I add 2nd email in billing and subscription, was not able to make it primary.

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