Removed myself from my private board - HELP!

J May 20, 2024

Hi all,

I've accidentally removed myself as a member from a couple of my import private boards. Can any help on how I can get them back? I've still got the URL up for one...

1 answer

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Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 20, 2024

@Jamie Jackson Did you remove yourself from the boards from the list of members on the board? Or did you simply log in and not see your boards anymore?

If it's the first one, that's only possible if there's another member on the board. In that case, I would suggest asking that person to re-add you to the board.

If it's the second case, this usually means that you have accidentally ended up with two Trello accounts with different email addresses, and some boards are on a different account.

J May 21, 2024

Hi @Caity 

It was from Members / Workspace members / View Boards and then I clicked remove. I don't recall having a second account as there is only one person in the workspace which is this account.

What would be the steps for me to get them back?

Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 21, 2024

Hi Jamie, just wanted to share an update. I've figured out what's happened, and I'm pretty confident we'll be able to help you get back into those boards. I'll get back to you later when I have a solution for you.

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J May 21, 2024

@Caity that's great news! thank you - I forward to hearing from you soon :)

Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 21, 2024

OK! First of all, it shouldn't have been possible for you to remove yourself from those boards—that was a bug on our side, which the team is looking into.

To help you resolve this, we've added 1 month of Trello Standard to your Workspace. This will allow you to regain access control on any board within the Workspace.

To do that, you'll need to go to the board via the URL (it won't show up in your list of boards since you're not a member of it anymore). Once you're there, you should see a "Join board" button in the top right.

For the board you don't have open for anymore, I'd suggest checking your browser's history or checking your email for any notifications from that board to see if you can find the URL that way.

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J May 22, 2024

Thank you for the resolution, it worked and I managed to get my main board back. I bit of bad luck with the other board as I cleared my history not too long ago - not to worry, I've got my main board back which is the important one

Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 22, 2024

This is a bit of a longshot, but try going to trello.com/my/activity. You may find a link to that board in your activity feed.

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J May 22, 2024

Thank you @Caity for all your help on this, I will give that a try.

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