Question: Even though I placed my board on public, it says it may be private. How do I fix this?

[Heinrich Chan]

When I made the visibility into public, other people are unable to see my board even though I shared the link. The URL is correct, but it will say, "The board might be private." And my workspace is even public, what should I do?

[Alex W]

Hi @Heinrich Chan - welcome to the Community!

Are you sure you made your board Public? You can learn how to set the visibility of a board at https://support.atlassian.com/trello/docs/changing-the-visibility-of-a-board/

If your board is Public, people who access it with the URL shouldn't see an error. If you're comfortable with this, can you share the URL of the board so I can take a look and confirm if its public?