Power-up Links authorization doesn't work

[Ademir Souza]

Hi. I'm trying to add the Links power-up on my board and it doesn't working. It keeps telling me "Authorize Links Power Up to continue". I've followed the instructions on https://support.atlassian.com/trello/docs/troubleshooting-power-ups-not-loading/ and https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/ and nothing worked for me. I have others power-ups on my board, so it's not a problem with my network or browser. Tried to do on a incognito window, change the network, other browser, ..

Anyone with same problem can help me ?

[supplywell]

Did you get a solution for this? I have the same issue.

[Alex G_]

Hi @supplywell

When you click the "Authorize Links Power Up to continue" a new window should pop up, asking you to authorize Power-Up having access to your account. It might open in the background - please check. If not, make sure that your browser is not blocking it from opening.

If this does not help, please write us at links_support@bulkactionspu.com, so we can offer you a more personalized support.

[Alex G_]

Hi @Ademir Souza

I got your email and sent you a reply.