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Bond Digital Agency
Bond Digital Agency
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June 4, 2024

Why trello support doesn't answer back? last weekI asked them about the fees, I paid for premium and then downgraded for standard, when i did that they told me they will charge me on the 10th of June.  Why Do i need to pay twice??

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Alex _ Trello
Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 11, 2024

Hi @Bond Digital Agency - welcome to the Community.

I cannot see any tickets raised with our team with the email you used to raise this question. 

If you have a subscription, you are welcome to raise a ticket at https://trello.com/contact while logged into the account that you started your subscription with. 

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Trello
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