It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Merge Trello Accounts OR reclaim handle

This might seem like vanity, but I need my original username/handle connected to a personal trello space migrated to my own startup's space. Is there any way I can do this? Maybe connect the two accounts OR delete the old account and reclaim the handle on the new account? I tried the second option but I cannot reclaim my old handle.

1 answer

1 accepted

0 votes
Answer accepted

Hi Alap,

There's a guide on the Trello Help platform on this: Merging and splitting multiple accounts, does that help?

Best,

Maarten

Trying it right now, Maarten. Thanks so much. And I'm amazed at how quickly this got picked up. Respect!

Hi Alap,

Your welcome, if it does work. Would you mind marking my post as an answer? This will help others find the right answer to the same question in the future.

Thanks,

Maarten

This works perfectly. A few tips to get it to work. If you want to keep the Account A and delete the Account B, while using Account B's handle/username for Account A, then :

1] Login to Account A. On any board, add Account B's email address as team member. Switch them to admin. LOGOUT!

2] Login to Account B. On any board, add Account A's email address as a team member. Switch them to admin. 

3] Without logging out, go to the bottom of your own settings page and delete the account. You will get an email. Verify and delete the account.

4] Login to Account A. Edit yoru profile and change your handle/username to Account B's handle.

5] Bake cheese cakes.

Thanks Maarten. Marking this as an answer.

Errr ... how do I mark an answer as correct? :( Sorry. New here.

Hi Alap,

No problem, there should be a checkmark next to the answer which says "Accept as solution" when you hover your mouse over it. If you click it, it'll be marked as answer.

2017-05-08 15_48_34-Clipboard.png

Best,

Maarten

:) Done. Thanks for your help, Maarten. Can I give you a rating somewhere?

Marking my answer as the solution is all you can/should do!

Thanks

Hi Maarten, This was very helpful. A follow up question. My account B currently has Trello Gold for getting my team onboarded to Trello but Account A doesn't. Any way to migrate that too or its just going to merge boards and I can reclaim handle but not membership status?

Thanks for your time!! 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Trello

Develop a new Habit during Lockdown

If you had to thrive a new habit during a lockdown, what would it be? Trello

1,520 views 13 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you