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Lost Account

Some months back I created a new set of cards for a new business of mine and I now cannot find them anywhere


I have tried logging in with several different e mails with no success

How can I find them?

2 answers

0 votes

Hi @Philip Matthews and @Jane Oldham ,
Rafael from Trello Support, I hope you're okay!

The most probable cause for both of the problems related here would be that you are logging in with a different account.

For security reasons, we cannot provide additional information here because this is public so, in order for us to take a deeper look at what is happening on your end, please submit a ticket here -

Additionally, when submitting the ticket, please copy and paste a URL of one of the boards you are no longer finding. With this, we can look for lost accounts or lost boards.

All the best,
Rafael Dill
Atlassian Support - Trello

0 votes

Hi Philip ... this isn't an answer, simply commiserations. I've come looking for an answer to how I can retrieve access to an account.

A friend who I'd invited to the project has now invited *me* to the board, but I'm now there as a guest, on my own creation. Very frustrating!

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