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Large quantity of board background pictures are gone

Hi, as the title states, a large quantity of our boards have suddenly lost their background picture, this is an issue as we have A LOT of boards with similar names, so the pictures are used to quickly differentiate between boards. The pictures we used were from Unsplash.

I've checked the activity of a handful of affected boards to determine that there is no activity for the background change - If a background change is done manually there will be an activity stating "[Name] changed the background of this board"

As you can see below, it's not all pictures that are gone, but a large quantity. My best guess would be that this is a licensing issue between Atlassian and Unsplash causing certain pictures to suddenly become unavailable?

msedge-17.11.2023-10.01.00.png

 

Issue is present across a handful of PCs, browsers and is also present in the Trello iOS app - Have not come across a single device that did not have the issue.

1 answer

Same happened to a board I have access to, but only one among many boards (rest still have their background-images)... Before it happened I save the board live without interaction change to all sort of colors "light-show mode".

Update: My bad in our case...  Here it was a "new user error" thinking backgrounds were personal and not shared.

Yeah this case is definitely not user error - If it was I would be able to see the change under activity, like this:

msedge-17.11.2023-11.18.08.png 

 

This activity is not present on any of the affected boards.

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