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Issue creating a Butler command using @board


I am trying to get Butler to run the pseudo logic below:

When a card is due in 7 days, post a comment on the card: "@board this is due in 7 days!"


Using the command builder, the closest command I can come up with for this is:

when a due date between 7 and 7 days from now is set on a card, post comment "@board This is due in 7 days."


I have two questions regarding this:

  1. This seems like an overly complicated way of describing the command, compared to my initial pseudo logic above... is there a better way of doing this?
  2. While this seems to work, when the command is run the board receives two comments, one from my user account and then one from the Butler. Is it possible to get the Butler to comment without my account also commenting? You can see this in the attached image if you look at the Activity view on the right.


Annotation 2022-12-23 112747.jpg

1 answer

0 votes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Dec 25, 2022

Hi James,

Thanks for reaching out!

It sounds like a due date command would work better for your use case. 

You can use the built-in Butler integration to create this command, as the ButlerBot integration is no longer supported.

You can create a Butler automation within the Trello board by clicking on the Automation button at the top of the board.

Here's the command you'd want to build:

Image 2022-12-26 at 2.57.15 pm.png

You can also use variables to customise the notification:

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

The Trello Team

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