Is it possible to recover an unsaved card description?

I was working on a rather lengthy card description on Trello when the internet suddenly went down. I hastily clicked Save in case anything bad happens, and lo and behold, Trello automatically reloaded once the internet came back up. And the description was deleted along with it! Is there any way to recover what I've previously typed? 

1 answer

Hi Irene,

 

Sorry to hear about that! Unfortunately, it's likely there isn't.

 

Trello tries to autosave card description data in your browser's cache for situations like this, but it's possible that the unstable internet combined with the save action inadvertently overwrote the cached change. You can check this with the instructions on this page, which will reveal any old card descriptions that did reach Trello's servers: http://help.trello.com/article/783-recovering-the-description-of-a-card-that-has-been-changed

 

If you can't find the change you're looking for there, the description likely never made its way to Trello's servers, so we don't have any way of restoring that, I'm sorry!

Suggest an answer

Log in or Join to answer
Community showcase
Bridget Sauer
Published Feb 02, 2018 in Trello

Atlassian User Groups: Trello edition

You’re invited to our first ever Trello User Groups   Good news for current and aspiring Trello enthusiasts! We’re launching Trello User Groups so that you can network, share ideas, solve ...

1,184 views 8 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot