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Impossible to get back my account

BarbaraDebreyne
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 20, 2024

Good morning, 

From this morning it's completely impossible to get back my account !! I was always connected without putting my password or anything. And if I had to connect , I connected myself with facebook account. 

But now we can only connect by Google or slack or I don't know. 

So now, I am loosing all the information I had... 

Here my board I want to get back : https://trello.com/b/03jU5XcG/emploi-du-temps 

I have all my appointments, something for my work.... 

Thanks to do something.

Thank you.

Barbara DE BREYNE

 

2 answers

1 accepted

1 vote
Answer accepted
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 21, 2024

When trying to login, if you click 'can't login' at the bottom of the page, it will prompt you to reset the password through a recovery email. https://support.atlassian.com/atlassian-account/docs/troubleshoot-login-issues-with-your-atlassian-account/

Atlassian login.png 

Barbara DE BREYNE
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 22, 2024

Thank you for your answer. I finally found a solution. 

Have a good day,

Barbara

0 votes
Perisic Nikola
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 21, 2024

Welcome to the community @BarbaraDebreyne !

I understand your concern. What error message do you get when you try to login?

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