If a user writes in saying someone they invited to a Trello team can't see the boards, or can't add

If a user writes in saying someone they invited to a Trello team can't see the boards, or can't add cards, what is the most likely cause?

1 answer

0 vote
Matthew N Community Champion Jun 30, 2017

Hey there

The most likely scenario is that the user is a part of a team, and not yet invited to the board. Try inviting the team to the board and having the user accept the invite to the board and that should clear up the issue. 

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Feb 02, 2018 in Trello

Atlassian User Groups: Trello edition

You’re invited to our first ever Trello User Groups   Good news for current and aspiring Trello enthusiasts! We’re launching Trello User Groups so that you can network, share ideas, solve ...

1,738 views 14 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you