Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,552,584
Community Members
 
Community Events
184
Community Groups

I want to cancel my free premium trial

I want to cancel my free premium trial at Trello because I clicked on accident and I don't need it at the moment. I know it will be useful in my future but I can't cancel it so I have it for then. I don't see any cancel button at the billing and I don't know what to do.

2 answers

1 accepted

0 votes
Answer accepted
Michael Pryor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 20, 2022

Currently we don't have a way to "cancel" a free trial.  If you don't need to use the paid features you have during the trial, then you can just pretend like it's cancelled.  I'm sure if you contact support some time in future and explain your situation they can likely restart a trial for you.

0 votes
Dr_ Simona L_ Brickers
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Jan 29, 2023

This is bullshit and entrapment but you forgot one thing social media and word of mouth against your cancellation policies.  People will not want to engage with the company under these terms. 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events