Welcome to the Atlassian Community!
Please take note that the Community is not support, we have no visibility of your raised requests, and can't deal with them.
There are some Atlassian support people active here, but they will be working off your request, the most you'll get here is a note saying that they've talked to you via the issue you've raised.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.