I can't make a new Trello board, but made many before - Help please

[Kara Lukin]

I have made a ton of Trello Boards for my students starting in Oct. Most love tracking their work through the course with Trello. 

This morning, I tried to make a new board (+ from top right and from within a team). Neither worked. 

I keep getting a box I have not seen previously where I can put a Board title and select a background; however, Create Board is greyed out. Enter and clicking Create Board don't work and it says checking visibility permissions.

I tried two computers and logging in and out...

Please help. I was planning to start a new group of students soon and make a board today for a student who is struggling. 

Thank you, Kara

[nlmichaeldam]

Having exactly the same issue. I'm stuck. Wished the answer would have been posted here.

[Deleted user]

Hey Kara,

First i would like to know how are you trying to add boards or cards?

[Kara Lukin]

Hi Mike, 

Thank you for asking. I tried two ways.

And, on my cell phone, it works through the regular way. Neither way below works using a PC or Mac and Trello.com. 

I am going to the top right corner and clicking the + button. Then, I click to create a new board. Then, a small window opens in the middle, top of the screen that asks for the title of the board, has an area to the right to select the background. In grey type, it states checking visibility permissions...  When I type the title for the new Board, the Create Board button stays grey. When I click it, nothing. 

The other way I am trying to do this is by going into a Team home page and creating a new Board there. The same thing as above happens. 

Before today, when I clicked + and Create New Board, a box opened on the right side and I could type the name of the board, invited people to it, etc. right there. 

Thank you for any ideas. 

Kara

[Deleted user]

Could you please contact us here so we can take a closer look? https://trello.com/contact