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I can't create and copy cards

Алексей Бешляга March 31, 2024

Hello. I haven't been able to do anything in my workspace for a week now. It's like I have no rights, but I'm alone on this board. What could be the problem?

1 answer

0 votes
Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 31, 2024

Hi @Алексей Бешляга 

Is this happening on all boards, or just this one?

Is the "+Add Card" button available at the bottom of a list?

And what role do you hold on this board?

Ste

Алексей Бешляга March 31, 2024

Hi @Stephen Wright _Elabor8_ 
I have only 1 board

When I press button "+Add Card", I get "Error" bottom left corner

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 31, 2024

Hi @Алексей Бешляга 

What does the error say?

A screenshot here might be beneficial :)

Ste

Алексей Бешляга March 31, 2024

Strange! I added screenshot. Error says "Failed to copy the card"

Снимок экрана 2024-03-31 в 14.14.58.png

Алексей Бешляга March 31, 2024

That Error when I copy a card. When I press button "+Add Card" nothing's happening.

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 31, 2024

Hi @Алексей Бешляга 

A few simple checks - could you try...

  • Different browser(s)?
  • Different device(s)?
  • Incognito mode?

...and see if this still happens?

You can also try removing any filters you have set.

Ste

Алексей Бешляга March 31, 2024

Thank you! I opened in different browser and now it works. What do I have to do to make it work in my previous browser too?

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 31, 2024

Hi @Алексей Бешляга 

It's likely it's a browser extension blocking the functionality.

Try disabling extensions and see if this clear the error.

Ste

Алексей Бешляга March 31, 2024

Thank you very much

 

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 1, 2024

No worries!

If this answer helped resolve your issue, could you accept it? That helps others know it can help them too, in future :)

Ste

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