I can't create and copy cards

[Алексей Бешляга]

Hello. I haven't been able to do anything in my workspace for a week now. It's like I have no rights, but I'm alone on this board. What could be the problem?

[Ste Wright]

Hi @Алексей Бешляга 

Is this happening on all boards, or just this one?

Is the "+Add Card" button available at the bottom of a list?

And what role do you hold on this board?

Ste

[Алексей Бешляга]

Hi @Ste Wright 
I have only 1 board

When I press button "+Add Card", I get "Error" bottom left corner

[Ste Wright]

Hi @Алексей Бешляга 

What does the error say?

A screenshot here might be beneficial :)

Ste

[Алексей Бешляга]

Strange! I added screenshot. Error says "Failed to copy the card"

[Алексей Бешляга]

That Error when I copy a card. When I press button "+Add Card" nothing's happening.

[Ste Wright]

Hi @Алексей Бешляга 

A few simple checks - could you try...

• Different browser(s)?
• Different device(s)?
• Incognito mode?

...and see if this still happens?

You can also try removing any filters you have set.

Ste

[Алексей Бешляга]

Thank you! I opened in different browser and now it works. What do I have to do to make it work in my previous browser too?

[Ste Wright]

Hi @Алексей Бешляга 

It's likely it's a browser extension blocking the functionality.

Try disabling extensions and see if this clear the error.

Ste

[Алексей Бешляга]

Thank you very much

[Ste Wright]

No worries!

If this answer helped resolve your issue, could you accept it? That helps others know it can help them too, in future :)

Ste