I am unable to remove a Member from Workspace (Free version).

[Claudia Kim]

In an effort to cleanup inactive collaborators, I accidentally added someone to my Workspace. I've tried several times to remove him and confirmed that he is not on any boards, but I cannot seem to do so.

[Sal]

Hi @Claudia Kim! When you go to the Members page, are you receiving any errors when trying to find the member in question? Also, do you see the user under the Guests section on the Members page of your Workspace? Or are they not showing up on both?

[Danielle Licata]

How do i remove workspace members. I am not seeing "members page."

[Sal]

Hi @Danielle Licata. You can find the "Members" page on the left side panel of your Workspace if you're a Workspace member or admin. 

[Danielle Licata]

i'm a guest

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[Sal]

I see! Unfortunately, you can't access the "Members" page as a Guest of the Workspace. You'll need to reach out to either a Workspace member or the admin to access this page and make the changes you're looking for.

Alternatively, you can ask the Workspace admin to add you as an admin of the Workspace; you should be able to make these changes. 

I hope this helps!

[Danielle Licata]

how do i find out who the admin is? we've had soo many people come and go. Does Trello have a main contact for my company?

[Sal]

From what I checked, there isn't any contact, Daniella. In this case, I'd highly suggest reaching out to your colleagues or someone responsible for the Workspace, who might be able to point you in the right direction. 

Alternatively, you can raise a support ticket with us at https://trello.com/contact#, and we'll do our best to help. 

[Danielle Licata]

OK, THANK YOU!