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Do collaborators need to be on PAID plans to access a board with > 10 collaborators already?

rajp March 27, 2024

Question arises due to upcoming changes on April 8th, 2024.

I'm on free version and have a board that has 21 collaborators. 

  1. If I pony up for a PAID plan - will that be enough for all the collaborators(on free plans) to access the same board, view and edit?
  2. Or do all collaborators ALSO need to be on PAID plans to access this specific board?

Thanks,

Raj

2 answers

1 vote
Rasmus Wulff Jensen
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March 27, 2024

I've made this 10 min video on how the new rules work via various examples: https://youtu.be/rqmCHU_QxY8

rajp March 27, 2024

Very helpful video, Rasmus.

From what I glean, if I make the 20 users of my board "single user guests" who belong to the board only and not to any workspace then I should be able to pay one standard user license (myself) for the board in question?

Is that correct?  Any other interpretations?

Thanks in advance,

Raj

 

Rasmus Wulff Jensen
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March 27, 2024

Yes, that is my interpretation of there rules... You can check it for real, but going to the upgrade workspace page and see that you need to pay for 21 users... Then take one of these user and make them a board guest, and check the price again... Now it should only say 20 users

0 votes
Stephen Wright _Elabor8_
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March 31, 2024

Hi @rajp 

Some useful links and information, for your reference :)

---

In terms of how many billable users you need, this will depend on whether any of the 21 members could be single-board guests. These guests are free on paid plans.

See more information here:

---

You can also get an estimate from within Trello, to give you an idea on what it would cost based on your current setup:

  1. Go to Trello's homepage
  2. On the left-hand side, open the settings options next to your Workspace ("v" icon)
  3. Select Settings
  4. Next, on the left-hand side select Workspace settings > Upgrade workspace
  5. Scroll to the bottom of each list; this will provide you pricing estimates (aside from Enterprise, you need to contact sales for this. There's a button on this screen to do that).

Ste

rajp April 1, 2024

Hello Stephen,

 

Thanks for your reply.  

When I go to the specific Workspace settings I do not see the upgrade options but do see the "Manage Collaborators" button.  When I hit that I see one multi-user guest and nineteen single-user guests.  

 

From your explanation, am I correct that the nineteen single-user guests will be no-charge?

 

Thanks,

Raj Parmar (rajp)

Stephen Wright _Elabor8_
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 1, 2024

Hi @rajp 

Yes, the 19 single-board guests will be "free" users.

Ste

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