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Can't comment a card - comment field doesn't work (Android 10).

Maciej Muller
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Apr 30, 2023

Do anyone have the same problem - the comment text field doesn't work ( I can add a photo but can't write a text.) I can edit my previous comments tho.

Samsung Galaxy S9 + Android 10.

I'll apreciate any help🙂

1 answer

0 votes
Erick Doerre
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 01, 2023 • edited

Hi Maciej - welcome to the community!

I'm pretty sure that board has its comments settings disabled. You can check the commenting permissions for your board by following these steps:https://support.atlassian.com/trello/docs/disabling-comments-on-cards/. If you can't update it, you must contact the board admin(s) and they should be able to update that setting for you. Let me know if we can help in any other way. 

Maciej Muller
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 05, 2023

I checked twice the settings - it turned out I didn't confirm being a member of the board. Now everything works fine. Wierd that I could add a photo, but couldn't write a text in the comment section. Anyway thank you very much for your help😀

Like Erick Doerre likes this
Erick Doerre
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 05, 2023
Glad to hear everything is good to go now, Maciej! I hope you have a great weekend! :)

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