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Billing - issue

Rachida Hamdaoui
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 6, 2024

Hi does anyone have the golden tip? 

 

I have free premium and still have 9 days left for the free Premium Trial. I want to upgrade to Standard after the trial. But when I choose that billing plan it says "there are no workspaces which need to be upgraded". 

 

Do i need to wait till the trial is over and then upgrade? I'm scared I'll lose most of my boards. 

 

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Dreamsuite Mike
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 6, 2024

Hi @Rachida Hamdaoui 

Never fear, you wont lose all your boards, I promise you.

What will happen is when your premium trial ends, you will drop down to free and you can simply follow the steps to upgrade, choosing Standard

 

Rachida Hamdaoui
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 6, 2024

 I really needed this confirmation. Thank you so much, Mike! 

 

<3

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