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Billing - issue

Rachida Hamdaoui
Rachida Hamdaoui
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May 6, 2024

Hi does anyone have the golden tip? 

 

I have free premium and still have 9 days left for the free Premium Trial. I want to upgrade to Standard after the trial. But when I choose that billing plan it says "there are no workspaces which need to be upgraded". 

 

Do i need to wait till the trial is over and then upgrade? I'm scared I'll lose most of my boards. 

 

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Dreamsuite Mike
Dreamsuite Mike
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May 6, 2024

Hi @Rachida Hamdaoui 

Never fear, you wont lose all your boards, I promise you.

What will happen is when your premium trial ends, you will drop down to free and you can simply follow the steps to upgrade, choosing Standard

 

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Rachida Hamdaoui
Rachida Hamdaoui
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May 6, 2024

 I really needed this confirmation. Thank you so much, Mike! 

 

<3

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