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Attachments not showing up in cards

Christian Matallo
Christian Matallo
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February 6, 2025

This just recently started happening to us. We have team members submitting cards with attachments however the cards are appearing empty in our workspace board. What is going on and how can this be fixed? It appeared out of the blue.

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Christian Matallo
Christian Matallo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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February 7, 2025

I really need a response here as Atlassian has no way to talk to a customer support agent, which is insane.

 

We are receiving upload receipts that prove that attachments are being uploaded yet they're not showing up on our end. This is preventing our company from doing any work.

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