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Archive Automation Failing

We have been using Trello for just over a year, and created a calendar automation to archive closed cards after 60 days from a completed list.  Last week, that automation started failing; we get an email that states the below.  Worked well for over 12 months.  We have deleted and added the rule, but it is still failing.  Any suggestions?



Butler could not run your rule every day at 3:30 pm, archive all the cards more than 60 days in list "Complete" via Butler

2 answers

1 vote
Felix Atlassian Team Aug 01, 2022

You should be able to see why this automation is failing in the rule's command log.


0 votes
Brittany Joiner Community Leader Aug 01, 2022

@Ron McClellan did you change the name of the `complete` list recently?

No.  And I actually deleted the old rule and recreated it, selecting the list from the drop down.

Brittany Joiner Community Leader Aug 01, 2022

@Ron McClellan strange. and do you see any error details in the command log? (see @Felix 's comment above)

@Brittany Joiner Yes.  This is the message in the command log.  

Sorry, something went wrong executing this action. Actions with errors are retried automatically by the system. If the error persists, please contact support at with the reference below and we'll will look into it promptly.

Error reference: U60e61f5a330609711189985e_P10

Submitted this to Trello support.  They are looking into it.

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