Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,465,198
Community Members
 
Community Events
176
Community Groups

Archive Automation Failing

We have been using Trello for just over a year, and created a calendar automation to archive closed cards after 60 days from a completed list.  Last week, that automation started failing; we get an email that states the below.  Worked well for over 12 months.  We have deleted and added the rule, but it is still failing.  Any suggestions?

 

 

Butler could not run your rule every day at 3:30 pm, archive all the cards more than 60 days in list "Complete" via Butler

2 answers

1 vote
Felix Atlassian Team Aug 01, 2022

You should be able to see why this automation is failing in the rule's command log.

See https://support.atlassian.com/trello/docs/opening-the-command-log/

0 votes
Brittany Joiner Community Leader Aug 01, 2022

@Ron McClellan did you change the name of the `complete` list recently?

No.  And I actually deleted the old rule and recreated it, selecting the list from the drop down.

Brittany Joiner Community Leader Aug 01, 2022

@Ron McClellan strange. and do you see any error details in the command log? (see @Felix 's comment above)

@Brittany Joiner Yes.  This is the message in the command log.  

Sorry, something went wrong executing this action. Actions with errors are retried automatically by the system. If the error persists, please contact support at trello.com/contact with the reference below and we'll will look into it promptly.


Error reference: U60e61f5a330609711189985e_P10

Submitted this to Trello support.  They are looking into it.

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events