All my aged cards turned white last Friday. Card Aging disappeared.

[Beth Miller-Rowe]

Last Friday morning I had my normal Trello board that had cards in various stages of aging.  But Friday afternoon when I opened up the board ALL my cards were white..... none were aged at all.  

Any ideas about why this happened?

Thanks

[Mutya A]

Hi Beth!

Since we will be asking you more questions regarding your account and card details, I have gone ahead and created a support ticket to discuss this in more detail. Please be on the lookout for an email regarding this. Thanks! 

[Nikurio_Kyory]

Hi, I recently had the same problem, how can I fix it? 🙏✨

[Mutya A]

Hi @Nikurio_Kyory ,

Can you check if you deleted someone from the board recently? It might be because they were the ones who configured the setting. You can try adding them back in and see if the problem is fixed.

I hope this helps, but let us know if you have any questions!
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[Nikurio_Kyory]

Is working normal on my cell phone, the cards age as they should, but on my PC the cards do not appear aged. I have not deleted anyone since I am the only admin. I have tried deleting and adding the PowerUp again, and it remains the same 😭

Unless I remove the covers, the problem persists. I have my colored covers and they used to age well, now none of them age and they don't have EVERGREEN activated 😭🙏