Degraded performance Customers may experience intermittent errors using Community search. Our platform vendor is investigating.
I would like to add members. If I enter the name, I get in the list several users with the same name. How do I know who is?
If I know that already a user is logged on and I do not know exactly how it is written, how can I search it?
If you can, your best option is to get their username from them. Searching by username, versus by actual name, will narrow things down considerably as a username can only be used once. You can also give them a special link to join through, which you can get here:
This way you can send this to them in an email or chat and know you've got the right person.
Hope this helps!
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