Hey i need to discuss about trello. We had purchased the business version and then cancelled it in S Edited

[Manpreet Ahluwalia]

Hey i need to discuss about trello. We had purchased the business version and then cancelled it in September and Now we are getting this reminder or disclaimer stating "On September 18, 2020 XYZ will be downgrading from Business to a Free Trello Team. Free Trello Team can hold upto 10 open boards and if more than 10 boards are there the least active will be closed.

Even before we moved to paid version, we had all the boards and hence should be kept active.

[Ryan]

Hi Manpreet,

As this is about account-specific content, it would be great if you could reach out to our Support team here: https://trello.com/contact.

We'll be able to take a look into your issue and figure out a suitable solution with you.

Thanks!

Ryan