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New research on how to balance human thinking and AI
Staring at a blank page at the start of a project can be uncomfortable. But according to the latest research from the Teamwork Lab, that struggle is an important part of the creative process. The Lab ran two controlled experiments to test this out. In the first, we recruited 797 knowledge workers and challenged them to…
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What's your team connection language? Take the quiz to find out + earn the Work Life badge!
We've all been there - staring at a message from a coworker, wondering what do they actually mean by that? 😅 That mental energy spent decoding tone, intent, and meaning? It's called emotional overhead, and it's more common (and costly) than you'd think. The good news? A lot of it comes down to how you and your teammates…
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The Atlassian Friend #5: Delivery Assurance Agent
Every software organization shares the same objective: deliver the right value, with the expected quality, and on time. As projects grow, maintaining visibility into delivery health becomes increasingly difficult. Team Leads, Engineering Managers, and Project Managers spend significant time reviewing Jira boards,…
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The Atlassian Friend #9: From Pair Programming to Pair Working
I was afraid of AI. I think that’s probably the right place to start this article. Not curious-but-cautious. Not professionally skeptical. Afraid. I had spent almost thirty years working in technology, learning, adapting, solving problems, building things, breaking things, fixing them, and starting again. And suddenly,…
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Cool story: How one leader rebuilt his feedback loop with an AI agent
Hey Community, Atlassian leader Fernando Garcia Valenzuela shared a very practical and human approach to using AI to become, well, more human. Fernando leads a 70+ person engineering organization across three time zones. As his team scaled, staying connected became much harder, not because work wasn't getting done, but…
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New research shows AI polish makes it harder to spot problems. But there’s a quick fix.
Hey Atlassian Community! Raise your hand if you slap an “Early Draft” label on an AI-polished doc. That increases your chances of receiving better feedback on your work, according to a recent Atlassian Teamwork Lab study revealing an “AI polish effect.” A controlled experiment with 903 knowledge workers showed that…
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How many AI superusers do you need? Research says one per team.
Hey Community! Does your team have an AI superuser? AI adoption and sophistication across teams can be uneven, but it turns out that everyone doesn't need to be an expert. All it takes is one, according to a recent experiment. Twice a year, Atlassian runs a hackathon called ShipIt, where employees form small teams and have…
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New research: The tech we love to hate is the tech we'd hate to lose
👋 Hey Community! Do you think you could give AI up at work? Most people say yes. When Atlassian's Teamwork Lab surveyed over 1,000 knowledge workers, 57% said they could maintain their performance just fine without it. So we put it to the test. We ran an AI Play/Pause experiment with 123 Atlassians — one workday using AI…
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Has anyone else noticed the missing due date highlighting in Jira's new List View?
As teams increasingly adopt Jira's new List View experience, we've noticed a change that has had a surprisingly large impact on our day-to-day work management: due dates are no longer visually highlighted based on their status. In the previous experience, overdue items and approaching deadlines could be identified almost…
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🛑 Stop Over-Engineering! 3 Principles for Sustainable Jira Workflows in 2026
Hi everyone! 👋 We’ve all been there: A stakeholder asks to track one more metric, and suddenly your "simple" Kanban board has 15 statuses and a workflow that requires a PhD to understand. According to recent Atlassian State of Product 2026 insights, nearly 40% of teams struggle with prioritizing features, and complex…