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How can I change the assignee, the priority and the status?
Hello,
I am an Admin and an Agent on a newly created Jira Service Desk Next-Gen project. However, I can't change the assignee neither the priority of created requests nor the status.
I tried everything and still can't change anything on the view attached to this question. I can add a comment, link issues but can't do the following:
- Transition the request
- Change the assignee
- Change the priority
Thank you.
0 answers
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