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I am an Admin and an Agent on a newly created Jira Service Desk Next-Gen project. However, I can't change the assignee neither the priority of created requests nor the status.
I tried everything and still can't change anything on the view attached to this question. I can add a comment, link issues but can't do the following:
You can see in this attached the role I have on this project:
Can someone please help me with this as we start having a lot of requests and I can't do anything with these.