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Can I prevent issues from being closed while the sub-tasks are still open in a Team Managed Workflow

Bill Quinn_zq9f2n

I've setup basic workflow in Team managed workflow which has basic transition rules. (not advanced transitions with properties, triggers, validators etc..)

Can I set the workflow to not allow the Issue to be transitioned to a particular status, while it has subtasks that are not 'Done'?

Or is it only available for particular workflow types?

Accepted answers

Mark Segall_iqztfr

Hi @Bill Quinn and welcome to the community!

As you know, team managed projects have less capability so you don't have the same condition logic you would have with company managed projects. However, you could do something with a combination of the transition rule "Check an issue's field" and a couple automation rules:

Create a custom field (a checkbox should be fine)

AUTOMATION RULE #1

Check the box when a new subtask is created

TRIGGER: Issue Created
CONDITION: Issue Type = Subtask
BRANCH: Parent
- ACTION: Edit Issue (check the field created above)

AUTOMATION RULE #2

Uncheck the box when last subtask has been moved to Done

TRIGGER: Issue Transitioned to Done
CONDITION: Issue Type = Subtask
BRANCH: Parent
- CONDITION: All Subtasks status = Done
- ACTION: Edit Issue (Uncheck the field created above)

TRANSITION RULE

Check an issue's field = Your custom field = False

All comments

Mark Segall_iqztfr

Hi @Bill Quinn and welcome to the community!

Create a custom field (a checkbox should be fine)

AUTOMATION RULE #1

Check the box when a new subtask is created

TRIGGER: Issue Created
CONDITION: Issue Type = Subtask
BRANCH: Parent
- ACTION: Edit Issue (check the field created above)

AUTOMATION RULE #2

Uncheck the box when last subtask has been moved to Done

TRIGGER: Issue Transitioned to Done
CONDITION: Issue Type = Subtask
BRANCH: Parent
- CONDITION: All Subtasks status = Done
- ACTION: Edit Issue (Uncheck the field created above)

TRANSITION RULE

Check an issue's field = Your custom field = False

Bill Quinn_zq9f2n

A great help Mark... Thankyou!

Adair, Danny

+1 this was a big help for me, too!

Bonus tip / newbie realization: in the IF condition, the "done" status must be listed as upper-case "DONE", otherwise this condition wasn't satisfied.

A bonus bonus tip for is the THEN action has to reside within the parent branch of the rule, otherwise the rule won't find the parent field within the subtask issue.

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