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Can I prevent issues from being closed while the sub-tasks are still open in a Team Managed Workflow

I've setup basic workflow in Team managed workflow which has basic transition rules. (not advanced transitions with properties, triggers, validators etc..)

 

Can I set the workflow to not allow the Issue to be transitioned to a particular status, while it has subtasks that are not 'Done'?

Or is it only available for particular workflow types?

 

 

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Mark Segall
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 18, 2022

Hi @Bill Quinn and welcome to the community!

As you know, team managed projects have less capability so you don't have the same condition logic you would have with company managed projects.  However, you could do something with a combination of the transition rule "Check an issue's field" and a couple automation rules:

Create a custom field (a checkbox should be fine) 

AUTOMATION RULE #1

Check the box when a new subtask is created

  • TRIGGER: Issue Created
  • CONDITION: Issue Type = Subtask
  • BRANCH: Parent
    • ACTION: Edit Issue (check the field created above)

AUTOMATION RULE #2

Uncheck the box when last subtask has been moved to Done

  • TRIGGER: Issue Transitioned to Done
  • CONDITION: Issue Type = Subtask
  • BRANCH: Parent
    • CONDITION: All Subtasks status = Done
    • ACTION: Edit Issue (Uncheck the field created above)

TRANSITION RULE

  • Check an issue's field = Your custom field = False

A great help Mark... Thankyou!

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