Team Calendars stopped working after weekly restart. Any Ideas?

[Chris Solgat]

After our weekly restart Team Calendars isn't working. In reading the error logs, it appears that the plugin is not being found. We have even uninstalled and reinstalled the plugin without any change to the error. In the manage add-ons menu, the plugin shows that it is enabled. The Calendar link at the top of the screen is also present. We have deleted the plugin caches as well. All searches of these errors point to a cache problem or a plugin not starting problem, both of which we have looked into without success. Has anyone seen anything like this before or have any ideas. Also, I did not include the full stack trace as each one is approx 100 lines long.

2014-07-01 06:17:52,077 ERROR [http-bio-8525-exec-35] [plugin.descriptor.web.ConfluenceWebInterfaceManager] getHtml Failed to render web panel: com.atlassian.plugin.web.descriptors.DefaultWebPanelModuleDescriptor$ContextAwareWebPanel@6a56c212

-- url: /confluence/dashboard.action | userName: req85518 | referer: https://confluence.mutualofomaha.com/confluence/login.action?os_destination=%2Fdashboard.action| action: dashboard

com.atlassian.activeobjects.internal.ActiveObjectsInitException: Active Objects failed to initalize for bundle com.atlassian.confluence.extra.team-calendars

2014-07-01 06:39:21,271 ERROR [http-bio-8525-exec-35] [extra.calendar3.rest.CalendarContentTypeResource] doInTransaction Exception happen when Reindex Calendar CustomContentTypes manually

-- url: /confluence/rest/calendar-services/1.0/calendarcontenttype/reindex | userName: req85518 | referer: https://confluence.mutualofomaha.com/confluence/admin/calendar/reindexcalendarcontenttype.action

com.atlassian.activeobjects.internal.ActiveObjectsInitException: Active Objects failed to initalize for bundle com.atlassian.confluence.extra.team-calendars

2014-07-01 06:58:23,929 ERROR [http-bio-8525-exec-41] [opensymphony.xwork.util.CompoundRootAccessor] getProperty Caught an Ognl exception while getting property calendarHtml

-- url: /confluence/calendar/mycalendar.action | userName: req85518 | referer: https://confluence.mutualofomaha.com/confluence/dashboard.action| action: mycalendar

ognl.OgnlException: calendarHtml [com.atlassian.activeobjects.internal.ActiveObjectsInitException: Active Objects failed to initalize for bundle com.atlassian.confluence.extra.team-calendars]

2014-06-29 02:07:50,515 ERROR [http-bio-8525-exec-15] [xhtml.view.macro.ViewMacroMarshaller] marshalInternal Error rendering macro: calendar

-- url: /confluence/display/CCOE/Confluence+Center+of+Excellence+Home | userName: req59556 | action: viewpage | page: 119804808

com.atlassian.activeobjects.internal.ActiveObjectsInitException: Active Objects failed to initalize for bundle com.atlassian.confluence.extra.team-calendars

2014-07-01 06:57:22,178 WARN [http-bio-8525-exec-40] [opensymphony.xwork.util.OgnlValueStack] findValue Caught an exception while evaluating expression 'calendarHtml' against value stack

-- url: /confluence/calendar/mycalendar.action | userName: req85518 | referer: https://confluence.mutualofomaha.com/confluence/admin/viewgeneralconfig.action| action: mycalendar

java.lang.RuntimeException: Caught an Ognl exception while getting property calendarHtml

[Wayne Wong · Accepted solution]

Hi Chris,

I would like to suggest you to create a support ticket together with your confluence support zip so that we can understand the issue better and it also will help us to narrow down the search faster with the zip :)

https://www.atlassian.com/resources/support

Thank you.

Regards,

Wayne Wong

[Chris Solgat]

There is a support ticket open. Thanks for the help.

[Chris Solgat]

() I added an upload of the log from the restart where the issue showed up.

[Chris Solgat]

() I tried to add the log file to this comment, not sure if it worked. If it didn't work, what's the best way to get the log out here?

[Wayne Wong]

Hi, Could look for the latest " starting confluence" inside the log, then provide the log from there onwards so that we can check what's happening after the last restart. Thank you

[Chris Solgat]

Wayne,

We used the procedures stated here:

https://confluence.atlassian.com/display/CONFKB/Unable+to+Enable+Team+Calendars+after+Upgrading+Plugin+to+Version+2.5.0+or+Higher

Do you really want the full log file, or simply the full stack trace for the errors above? The full file is 20.2Mb.

Thanks

[Wayne Wong]

Hi Chris,

Can I know how did you clear the plugin cache? which folder that you have deleted?

Have you shutdown your confluence before the delete?

Could you please provide the full log of your confluence ?

Thank you