No access right to Team Calendar

Harumi Kura April 7, 2024

Hello, 

My Manager tried to share her calendar with her three team members. However, none of the three can gain access to it. 

We all receive the below message despite she created the team and approved our access rights. 

Could you kindly help on this pls? 

Thank you in advance,

Harumi

https://wiki.inbcu.com/display/USJ/Team+Work+Calendarスクリーンショット 2024-04-08 15.00.15.png

 

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Harumi Kura April 8, 2024

Thank you, Zoey, for your response. 

I am referring to Confluence and attach the screenshot for your ref.

 

Thank you in advance, 

Harumi 

Harumi Kura April 8, 2024

スクリーンショット 2024-04-09 9.21.40.png

Zoey Wang
Community Leader
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April 9, 2024

Hi @Harumi Kura 

Also this post will be moved to the appropriate product group: 

Team Calendars for Confluence. If any questions you may have please call out. 

 

1 vote
Zoey Wang
Community Leader
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April 8, 2024

Hi @Harumi Kura 

To my knowledge, there is no such feature or functionality within Atlassian Access. Can you doublecheck which Atlassian product you are referring to (e.g. Confluence)or it is a third-party app installed? 

Zoey Wang
Community Leader
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April 9, 2024

Hi @Harumi Kura 

Thanks for the image. I can see you are referring to Confluence Data Center. 

Please forward this support document to the person who shared the link and he or she needs to modify the view permission to the calendar for the rest of you. 

Only the people listed under These people can view this calendar in the restrictions dialog, and the calendar's creator, will be able to see the calendar. Remember, people also need view permissions for the space associated with this calendar to be able to see the calendar.

Harumi Kura April 9, 2024

Thank you, Zoey.

If I understand you correctly, does she need to provide a permission not only sharing a page with us but also to provide the view permissions?

Thank you in advance, 

Harumi

Zoey Wang
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 9, 2024

Hi @Harumi Kura 

That is correct. 

Harumi Kura April 9, 2024

Thank you. I shall speak to her. 

Keep my fingers crossed

Harumi Kura April 11, 2024

Hello @Zoey Wang , 

She said she did share not only a page us but also authorising view permissions wiht us. 

Do you know any other way to rectify the issue?

Thank you in advance, 

Harumi 

Zoey Wang
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 11, 2024

Hi @Harumi Kura 

Following on the link shared with you, has she confirmed at least the two points mentioned in the file?

Screenshot at Apr 12 09-52-06.png

Harumi Kura April 15, 2024

@Zoey Wang Hello! How are you?

 

Thank you for your assistance to sort it out.  

My boss says she cannot find the directly above screenshot you shared with me. 

What she sees is as attached. Could you kindly help her out pls?

Thank you in advance, 

Harumiimage.png

 

Zoey Wang
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 15, 2024

Hi @Harumi Kura 

Thanks for the screenshot but in this case please Go to Calendars in the Confluence space sidebar.

Your boss should be able to see the three dots next to the calendar's name. Click on the three dots, she will see Restrictions as shown

Screenshot at Apr 15 19-57-18.png

 

Then the view I shared earlier will be present. In your case, the list of users who can view the calendar is straightforward enough to be managed. 

Here is the file link to the steps being mentioned

https://confluence.atlassian.com/conf85/restrict-a-calendar-1283360604.html

 

Harumi Kura April 16, 2024

@Zoey Wang  thank you! The problem got sorted out!

Zoey Wang
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 16, 2024

Hi @Harumi Kura 

Awesome! If you would like please accept the solution to this question, so other users with similar issues can easily find a way to deal with it. Thanks

Harumi Kura April 16, 2024

@Zoey Wang  I did make it the accepted solution. I then noted the screenshot from our Co is demonstrated.. So I released the accepted solution.. 

Apologies for the inconvenience caused, 

Harumi 

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