You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hi folks,
I've recently added a mandatory custom field, and then done a bulk update to set it to one of two values, based on another field (a label, which we're finding too error-prone).
The bulk updates worked okay, but there were some exceptions, ie tickets that didn't match the bulk update criteria, and therefore the mandatory field is not set. I want to mop these up.
When I try to use JQL to find these, Jira just tells me there aren't any. Yet I can go through the backlog and pick them out. So what's occurring?
My query is this:
project = TLA and (field != "Option 1" and field != "Option 2") OR field is empty
This only finds records where I've actively set field to a valid value that isn't "Option 1" or "Option 2." It's refusing to match "empty" with "not set." How do I find the records that haven't been captured by the bulk change?
Hi @Jim Strange
Are you sure the issues dont have a value? Issues that dont have the field in their view screen might still have a value even though you cant see it on the issue :)
Hi Mathis,
It's a brand new field so the values will have defaulted to Not Set. There are only three possible options for this field and I've tried them all!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hmm.. what happens if you pick one out and change the value from None to whatever and then back? Are you able to query them then?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.