Site's certificate is invalid

[Adrian Damian]

Hello,

Could you please help me with this issue?

[AhmadDanial]

Hi, Adrian.

With reference to the site's certificate invalid messages, it is typically a network site filter or restriction in place within your company's internal network blocking the Stride application from being used.

If you could provide images displaying what specific service or application is blocking Stride, that would be helpful. You can then take this up with your Network Team to allow Stride to be used. 

Some questions we would like ask to get to this line of thinking would be:

• When did Stride last work properly?
• Have there been any changes to your Network policies?
• Have you reached out to your Network team with the specific errors? 

This is a great page to use as a baseline for Cloud Services and what can block them:

• Atlassian Cloud IP ranges and domains

Let me know how it goes for you. Thanks.