sourcetree won't start windows

Hi,

As of today, my SourceTree 1.5.2 won't load. I have uninstalled and reinstalled it several times and still won't work.

Does anyone have a solution?

Thanks...

8 answers

This widget could not be displayed.

If repairing the NET framework did not work try deleting the Atlassian folder inside the hidden AppData folder. It worked for me.

It worked for me.

Yes, this worked, thank you!

Deleting the SourceTree related folders in C:\Users\MyName\AppData\Local\Atlassian is what I did. The Attlassian folder also contrained other stuff.

This widget could not be displayed.

I'm getting the same problem, but the AppData\Local folder doesn't contain a Atlassian folder.

Uninstalling and reinstalling, or repairing doesn't fix the issue either.

This widget could not be displayed.

So, I found a solution to my situation.

I had to repair my .Net Framework 4.5 installation. Just Control Panel -> Uninstall a Program, then find Microsoft .NET Framework 4.5.1, click Uninstall/Change, then choose to Repair.

After doing that I was able to get mine working. Best of luck.

Thanks for the tip! Glad people are finding their answers to this issue despite Atlassian employees not being of much help on it (there are a few other threads with windows launch issues that haven't been addressed very well). Unfortunately this didn't work for me, so I'll keep searching.

This widget could not be displayed.

There should be a log file under %AppData%\..\Local\Atlassian\SourceTree

This widget could not be displayed.

The last date in the log file is 4-21. That was the last time I used SourceTree. So, it looks like it not even getting to that point.

Hm, maybe just try to delete/rename the whole SourceTree folder within the AppData. But note, this will propably delete all your configuration.

Tried that already. No go...

This widget could not be displayed.

Sounds like the issue I'm having here: https://answers.atlassian.com/questions/304320/crash-on-launch-windows-7

Sadly, no solution yet. Very disappointing.

This widget could not be displayed.

Some others have suggested it's a temp files issue. So I Ran CCleaner and that solved it for me.

This widget could not be displayed.

Check the list of installed programs in control panel. If multiple versions of source tree are installed, then uninstall all and install the latest version. That's all.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published May 30, 2018 in Sourcetree

Tip from the team: configuring Git or Mercurial in Sourcetree

Supported Platforms macOS Windows To make using Sourcetree as simple yet powerful as possible we embed (bundle) dependencies such as Git, Git LFS, and Mercurial. We strive to keep these...

710 views 1 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you