sourcetree won't start windows

[greg_fox]

Hi,

As of today, my SourceTree 1.5.2 won't load. I have uninstalled and reinstalled it several times and still won't work.

Does anyone have a solution?

Thanks...

[Ciaran Fontein]

If repairing the NET framework did not work try deleting the Atlassian folder inside the hidden AppData folder. It worked for me.

[Husnain Ali]

It worked for me.

[Nikolaj Kuntner]

Yes, this worked, thank you!

Deleting the SourceTree related folders in C:\Users\MyName\AppData\Local\Atlassian is what I did. The Attlassian folder also contrained other stuff.

[myco owner]

I'm getting the same problem, but the AppData\Local folder doesn't contain a Atlassian folder.

Uninstalling and reinstalling, or repairing doesn't fix the issue either.

[myco owner]

So, I found a solution to my situation.

I had to repair my .Net Framework 4.5 installation. Just Control Panel -> Uninstall a Program, then find Microsoft .NET Framework 4.5.1, click Uninstall/Change, then choose to Repair.

After doing that I was able to get mine working. Best of luck.

[Dan Hennion]

Thanks for the tip! Glad people are finding their answers to this issue despite Atlassian employees not being of much help on it (there are a few other threads with windows launch issues that haven't been addressed very well). Unfortunately this didn't work for me, so I'll keep searching.

[Prabhu Vinod]

Check the list of installed programs in control panel. If multiple versions of source tree are installed, then uninstall all and install the latest version. That's all.

[ex-jedi]

Some others have suggested it's a temp files issue. So I Ran CCleaner and that solved it for me.

[Dan Hennion]

Sounds like the issue I'm having here: https://answers.atlassian.com/questions/304320/crash-on-launch-windows-7

Sadly, no solution yet. Very disappointing.

[greg_fox]

The last date in the log file is 4-21. That was the last time I used SourceTree. So, it looks like it not even getting to that point.

[Adrian Moerchen]

Hm, maybe just try to delete/rename the whole SourceTree folder within the AppData. But note, this will propably delete all your configuration.

[greg_fox]

Tried that already. No go...

[Adrian Moerchen]

There should be a log file under %AppData%\..\Local\Atlassian\SourceTree