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sourcetree crash after installed

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August 30, 2019

When I installed the sourcetree, I followed the guide to the next step, choose the bitbuket. after I click the option, then crash !

I dont know what happen !

I uninstall and delete all, reinstall it, still same!

How to solve this problem, pls help me ! i need it to work!

What a worst software!

1 answer

0 votes
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 30, 2019

Hi, welcome to the Community!

I understand you're having trouble to use Sourcetree, however we need some information about your environment to help you get this fixed:

- Which version of Sourcetree are you using?

- Which OS do you have?

- Are you using Bitbucket Server or Cloud?

- Can you try Wiping the Sourcetree preferences?

- What do the logs say? You can find them at Sourcetree logfile location.

Let us know!


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