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"This integration is misconfigured. Contact the vendor for assistance." error when instll SourceTree

Bitbucket account was created and email was verified


6 answers

It's absurd that you have to sign in to Atlassian just to install the application with no offline option for the installer.

2 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 05, 2019

Hi Maggie,

Sorry to hear about this problem with logging into a Bitbucket account from Sourcetree. However this is not just you that is having this problem. There is currently an outage in regards to Bitbucket Cloud's OAuth tokens are not working correctly. This is the cause of the inability to login here and in turn showing that 'Invalid redirect_uri' error message.

Atlassian has just updated our StatusPage about this incident that you can use to track this problem in

I would recommend subscribing or watching that incident for update. Once this incident is resolved I would expect that you should then be able to use Sourcetree without this error.

Sorry again for the inconvenience here.



I am having the same issue. I am trying to connect to Bitbucket from Microsoft Power Automate (Flow).

When I try to connect from Azure Devops to Bitbucket Cloud, I'm having the same issue.

I'm having the same issue, but from TeamCity instead.

When I try to create a now project by connecting to my Bitbucket account, I get 

Confirm access to your account

Invalid client_id

This integration is misconfigured. Contact the vendor for assistance.

I am having this issue, did you find a solution?

No sorry, we just created a new project from scratch instead.

Getting the same issue.
Incident is in state of resolved but the issue still exists

Confirm access to your account

Invalid client_id

This integration is misconfigured. Contact the vendor for assistance.

I was able to correct this issue by updating to the latest version of SourceTree (3.0)

I'm having this issue as well with a known-good login

Disregard, I fixed the issue by updating the app

Like Maciej Kolosko likes this

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