"The older version of SourceTree cannot be removed"

[pwalker1]

In attempting to upgrade to version 1.5.2 (one of many SourceTree updates applied to this machine in the past), I get "The older version of SourceTree cannot be removed" on Windows 7. I removed the program with the Programs and Features Control Panel and cleaned anything relevant I could find from the registry, but the error continues. Any ideas?

[Foong · Accepted solution]

Hi Phillip,

It could be a problem with the MSI database. Please try running Microsoft Installer Fixit tool: http://support.microsoft.com/kb/290301

[pwalker1]

That worked. Thanks.

[Anders Kielsholm]

I had the same issue when updating to version 2.0. I could see there were a lot of installed SourceTrees <v2.0, but the registry entry seemed to be corrupt. When I deleted them from HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432\Microsoft\Windows\CurrentVersion\Uninstall (not that WOW6432 might be left out in some cases) it worked. There was one key ("folder") per installation

[dneelyep]

This worked for me.

[IgorYastrebov]

In many cases, the problem is with MSI registry - corrupted reg.

Here is the only tool can fix corrupted MSI registry: https://support.microsoft.com/en-gb/mats/program_install_and_uninstall/en

[maximbo]

I never before install SourceTree on PC, but they say me same "The older version of SourceTree cannot be removed".

I used Windows 10.

The fixit dont work, any ideas for install sourceThree?

[Matthias Shapiro]

Having the same problem. I've deleted the Sourcetree files and the local data. 

The Microsoft Installer Fixit tool is no longer at the url. When I search for it, I get a message that says it is not supported on my version of Windows (I'm running Windows 10).

I need help here. I can't reinstall Sourcetree and I can't uninstall Sourcetree.

[dariomangoni]

Hi,
I'm with version 1.6.22.0, but I get the same problem. I tried to install the new version (1.7.0) and it gives the same message. Actually the application has been removed from the application list so I can't try to do it manually. Any suggestion?

[Foong]

Hi Phillip,

It could be a problem with the MSI database. Please try running Microsoft Installer Fixit tool: http://support.microsoft.com/kb/290301