Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

login error when i try to install source tree on a new machine for the same user

Hi support

I am trying to install source tree on my new office laptop for the same user.

It keeps giving me "something went wrong while attempting to validate your credentials"

I reset the password too but still the same issue.


I have IE latest version 11


Please help

0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Bug Fix: Sourcetree for Windows authentication error when updating to app password

Hello Sourcetree users!!! With the recent removal of Bitbucket Cloud account passwords for app passwords (please see our Bitbucket Cloud community post for details on why we made this change for se...

79,324 views 135 29
Read article

Atlassian Community Events