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Why is Sourcetree not responding after install?

Timo Keil September 22, 2020

Hi, 

Im having problems with starting up Sourcetree

 

OS: Windows 10

Version: 3.3.9

Before I had version 3.3.6 which suddenly stopped working. So I decided to do clean install. 
I removed the folder in %APPDATA% and  %LOCALAPPDATA%. Then downloaded the newest version for Windows 3.3.9 and then tried to install. But I keep having this window of Sourcetree which is loading / frozen  and nothing happens.

 

Any suggestions on how to do debug? 

 

Timo 

1 answer

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Timo Keil September 22, 2020

Nvm I solved the problem :)

 

Steps I followed:

- Completely removed all Atlassian and Sourctree folders (+ Squirel dir related with install) 
- restart OS

- pressed on install executable. 

Timo 

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