What could be the reason for Sourcetree crashing when commiting

frozendog October 7, 2019

I made a repository and tried to do a commit for the first time. I clicked stage all, wrote a comment and clicked on commit. Every time i try to do that, Sourcetree crashes. Any suggestions? I am using windows 10

1 answer

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Stephen Sifers
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 9, 2019

Hello!

Thank you for reporting this issue upon commit. We can confirm this is caused by the lack of a username and email being set within Sourcetree. This issue will be resolved in a future release as well. To set a username and email, please review the following:

  • Within Sourcetree, select Tools > Options.
  • From within Options, ensure the following is entered:
  • Screen Shot 2019-10-09 at 12.06.43 PM.png

I hope this information proves helpful in allowing you to commit.

Regards,
Stephen Sifers

frozendog October 11, 2019

Hello Stephen,

 

I inputed my full name and email. It is still the same. Any more suggestions? 

Thank you for the advice.

 

Best regards.

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