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Using a Domain Account i cant login

I downloaded source tree and get to the point thats i have to login and the just hangs 

When i try it with a local admin it works 

please help 


something is blocking it 

2 answers

0 votes
Ana Retamal Atlassian Team Oct 03, 2017

Hi Donny, can you send us a screenshot of when Sourcetree hangs up for you? Don't forget also to tell us if you're you on Windows or Mac, and which version of Sourcetree are you using.



Please see below whats happening its just hanging when i try logging is there ports or soemthing that i need to get open on the domain 

Hi There 


I using windows and version


here a picture



Ana Retamal Atlassian Team Oct 06, 2017

Hi Donny, this issue was reported at SRCTREEWIN-7244 and we're tracking it there. The development team is currently working on it together with the team. There are a few workarounds listed in that page too, please follow them and let us know if they worked for you. I'd also recommend you to watch that page for updates and new workarounds that might arise

Hope that helps!


Hi Ann




I used the first option 

From a working install collect the accounts.json and password files.

I open the file and change the details to minded and it worked 

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