Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Upgrade to 3.4.6 fails with error - "Checksummed file size doesn't match"

Nikhil Agrawal August 18, 2021

Hi Team,

I am on Sourcetree v3.4.5.0 and while upgrading to latest version 3.4.6, I get an error of "Checksummed file size doesn't match" (screenshot attached)

I am behind a corp proxy so could be that issue. Let me know if I have to get any logs.

Thanks,
NA

Capture.JPGUpdate:

This also happened to me on my home pc where there is no proxy. The 'SourceTree-3.4.5-full' nuget is downloaded successfully and have size 24,032KB or 23.4MB. Attached are the logs from %LOCALAPPDATA%\Atlassian\SourceTree\sourcetree.log

ERROR [2021-08-19 18:44:38,695] [1] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Unable to complete update
System.Exception: Checksummed file size doesn't match: C:\Users\foobaruser\AppData\Local\Sourcetree\packages\SourceTree-3.4.6-full.nupkg
at Squirrel.UpdateManager.DownloadReleasesImpl.checksumPackage(ReleaseEntry downloadedRelease)
at Squirrel.UpdateManager.DownloadReleasesImpl.<>c__DisplayClass2_0.<<DownloadReleases>b__1>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Squirrel.Utility.<>c__DisplayClass13_1`1.<<ForEachAsync>b__1>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.UpdateManager.DownloadReleasesImpl.<DownloadReleases>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.UpdateManager.<DownloadReleases>d__9.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.GetResult()
at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<DownloadAvailableUpdates>d__27.MoveNext()
ERROR [2021-08-19 18:44:38,918] [1] [SourceTree.Notifications.NotificationsManager] [Log] - Unable to set owner as parent is not visible or non-existent

10 answers

1 accepted

6 votes
Answer accepted
Vipin Yadav
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 19, 2021

Hi, 

The issue is fixed now. Can you install an older version (3.4.5) and then click on update (for version 3.4.6) and see if it is working now?

Thanks,

Vipin

paulp_games
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 19, 2021

The update works, thanks!

Like Vipin Yadav likes this
hbunjes August 20, 2021

Thank you, all working fine.

Like Vipin Yadav likes this
Tothcom August 20, 2021

Thanks!

Like Vipin Yadav likes this
inialdan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 20, 2021

Thanks!, all working fine.

Like Vipin Yadav likes this
Nikhil Agrawal August 22, 2021

Thanks. It upgraded to 3.4.6 now w/o any errors.

Moltas Rämmal
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 23, 2021

Works now!

4 votes
jfmenard August 18, 2021

Same for me.

jfmenard August 18, 2021

I was able to upgrade by downloading the installer directly from https://product-downloads.atlassian.com/software/sourcetree/windows/ga/SourceTreeSetup-3.4.6.exe

Like # people like this
Rob Farthing August 19, 2021

Thanks, shouldn't need to have to do this though, why can't they test the updates for christ's sake

Like # people like this
0 votes
David Shower August 19, 2021

Same issue

0 votes
inialdan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 19, 2021

Same issue

Screenshot_136.png

0 votes
Hallai Seiler Áron
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 19, 2021

Same issue appears for me.

0 votes
Yonghua Zhai
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 19, 2021

I encountered the same issue.

0 votes
paulp_games
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 19, 2021

Same issue

0 votes
hbunjes August 19, 2021

Same issue here without a proxy or firewall that could change the data.

0 votes
reginaldStjohn
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 18, 2021

I got the same problem when updating through the SourceTree UI

0 votes
Jake Chen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 18, 2021

Same here, no SourceTree-3.4.6-full.nupkg in packages folder after click the update. 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events