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While trying to upgrade to a higher version I accidentally deleted the file which contains the installation of version  causing the problem to deleting the entire file completely. I  try all sort o method to delete the old file. but .. a warning sign pops up asking to contact the company please help.

1 answer

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Ana Retamal Atlassian Team Apr 19, 2019

Hi Nes, welcome to the Community!

I'm not sure which warning sign are you seeing, can you send us a screenshot?

If my understanding iss correct, you want to delete the old version entirely and install the new one, is this right? Please clarify your situation so we can continue helping you.

Best regards,


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