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Unable to view remote repository online - can push and pull fine

James Morris August 19, 2020

Running Sourcetree on Windows 10.  Despite the ability to push and pull from remote repos, "Repository>View repository online" and clicking the "Remote" icon in the top right of a repo tab only pulls up a Windows dialog: "You'll need a new app to open this ssh link," with only the Microsoft Store as an option.

I have Git tools (GUI, Bash, CMD) installed, and they work fine, In Sourcetree, I can see my organizational repos on the Remote page of a new tab, and I can clone, pull and push from them just fine.  I authenticate with a private SSH key previously generated in the Git tools.

1 answer

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Daniel Miladinovich October 4, 2022

I'm realizing this is really old.  However, I just ran into this issue ~2 years later and I found a fix.

If you see this error. You'll need to have created an authentication account for the remote host to be able to have the remote button open your web browser and go to the right place. If you have an authentication account for your bitbucket server or bitbucket website then follow these steps:


  1. Click the "Settings" button to the right of the remote button.  
  2. You'll see a table of remote repository paths (you may have more remotes than 'origin'  but its more uncommon to have that.).  Select the origin remote and click the Edit' button.
  3. Under 'Optional extended integration' click the 'Remote Account' and you should find your account listed there. 

When I did steps 1-3 and then I clicked the 'Remote' button, instead of the "You'll need a new app to open this ssh link" windows dialogue, I now see a Windows Dialogue asking what default browser I would like to use.  Naturally, I chose Internet Exporer.

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