Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Unable to install Sourcetree on Windows 7 Virtual Machine

I have been trying since January 2020 to install Sourcetree.  I have contacted the community and the company several times and have tested all proposed solutions with no success.

The problem is that the installer hangs indefinitely after authenticating my account with the "Next" button disabled and only the Installation item checked in the column at the left.

I am attempting with v3.3.8.  The most recent attempt was performed after updating the Internet Explorer 11 Internet Options to enable "Access data sources across domains".

I am able to install and use Sourcetree from a Windows 10 computer.


0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Bug Fix: Sourcetree for Windows authentication error when updating to app password

Hello Sourcetree users!!! With the recent removal of Bitbucket Cloud account passwords for app passwords (please see our Bitbucket Cloud community post for details on why we made this change for se...

78,952 views 134 29
Read article

Atlassian Community Events