Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

The software doesn't open

sourcesTree.log

ERROR [2020-10-15 10:41:41,623] [1] [SourceTree.Analytics.Submission.Gas.GasAnalyticsSubmissionService] [Log] - Hi There!
ERROR [2020-10-15 10:41:42,167] [1] [SourceTree.App] [Log] - Failed to start
System.UnauthorizedAccessException: 对注册表项“HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION”的访问被拒绝。
在 Microsoft.Win32.RegistryKey.Win32Error(Int32 errorCode, String str)
在 Microsoft.Win32.RegistryKey.CreateSubKeyInternal(String subkey, RegistryKeyPermissionCheck permissionCheck, Object registrySecurityObj, RegistryOptions registryOptions)
在 Microsoft.Win32.RegistryKey.CreateSubKey(String subkey, RegistryKeyPermissionCheck permissionCheck)
在 SourceTree.AppRoot.RegisterBrowserEmulationModeKey(String feature, String appName, UInt32 value)
在 SourceTree.AppRoot.<OnStartup>d__31.MoveNext()
--- 引发异常的上一位置中堆栈跟踪的末尾 ---
在 System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
在 System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
在 SourceTree.App.<OnStartup>d__4.MoveNext()

1 answer

0 votes
Daniel Ebers Community Leader Oct 25, 2020

Hi,

welcome to the Atlassian Community!

The error message suggests there have been permission errors during launch.

Without knowing details about your PC and installation my best guess would be to try a reinstall and a cross check on some other PC if the error also occurs there.

Please also make sure to use the latest version of SourceTree.

In case you can provide some more details a user from Community is more likely being able to help.

Cheers,
Daniel

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

5,706 views 4 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you