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The software doesn't open

sourcesTree.log

ERROR [2020-10-15 10:41:41,623] [1] [SourceTree.Analytics.Submission.Gas.GasAnalyticsSubmissionService] [Log] - Hi There!
ERROR [2020-10-15 10:41:42,167] [1] [SourceTree.App] [Log] - Failed to start
System.UnauthorizedAccessException: 对注册表项“HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION”的访问被拒绝。
在 Microsoft.Win32.RegistryKey.Win32Error(Int32 errorCode, String str)
在 Microsoft.Win32.RegistryKey.CreateSubKeyInternal(String subkey, RegistryKeyPermissionCheck permissionCheck, Object registrySecurityObj, RegistryOptions registryOptions)
在 Microsoft.Win32.RegistryKey.CreateSubKey(String subkey, RegistryKeyPermissionCheck permissionCheck)
在 SourceTree.AppRoot.RegisterBrowserEmulationModeKey(String feature, String appName, UInt32 value)
在 SourceTree.AppRoot.<OnStartup>d__31.MoveNext()
--- 引发异常的上一位置中堆栈跟踪的末尾 ---
在 System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
在 System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
在 SourceTree.App.<OnStartup>d__4.MoveNext()

1 answer

0 votes
Daniel Ebers Community Leader Oct 25, 2020

Hi,

welcome to the Atlassian Community!

The error message suggests there have been permission errors during launch.

Without knowing details about your PC and installation my best guess would be to try a reinstall and a cross check on some other PC if the error also occurs there.

Please also make sure to use the latest version of SourceTree.

In case you can provide some more details a user from Community is more likely being able to help.

Cheers,
Daniel

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