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Sourcetree credentials for Bitbucket

In my attempts to get Sourcetree to not prompt me for a password to bitbucket all the time, I'm now down a rabbit hole where it won't connect to bitbucket at all.

This is Version 2.7 on Mac, connecting to Bitbucket cloud. I authenticate into Bitbuket using my Google credentials.

Sourcetree > Preferences > Accounts > Add ...

* Host: Bitbucket

* Auth Type: Basic

* Username: blah blah (got it from Bitbucket Settings > Account Settings > Username

* Protocol: HTTPS

* Password <- What goes here? I have configured an app password on Bitbucket under Settings > App passwords, and pasted the one generated into this, but I get "We couldn't connect to Bitbucket with your (blah blah) credentials. Check your username and try the password again."




(p.s. I've tried SSH also, but couldn;t get that working. Happy to give it another go though)

3 answers

1 accepted

0 votes
Answer accepted


I used the instructions here (article titled "Permanently authenticating with Git repositories") to add credentials to my ~/.netrc file. I couldn't get the osc keychain method to work.

thank you, great solution!

Atlassian, PLEASE, are you ever going to fix this issue? It continually prompts for user password when Pushing and Pulling. I enter my password and it will not accept it. Same errors as reported many times. I completely uninstalled SourceTree and reinstalled the latest version. Same thing.

I can push and pull from the command line without issue.

I am using SSH. I have removed and re-added the key in Bitbucket. I have removed and re-added the account in Source Tree. Nothing that I can do can fix this problem. 

I'm in the same boat. Any updates on a fix? Not sure why I am getting this error when others on my team aren't?

0 votes
Manju Atlassian Team Feb 09, 2018

You can try to authenticate using OAuth where you have an option to sign in using email id and password or google account just like you would do on a browser. 

Thanks for the idea, Manjunath -- it accepts the credentials fine in Preferences > Accounts, but still prompts be for a password when I push to bitbucket, and the push fails with a bunch of errors such as:


Pushing to https://***.git
2018-02-09 20:15:41.011 git-credential-sourcetree[8604:4476734] Error generating password due to missing uuid. Please report this to Atlassian.
2018-02-09 20:15:41.013 git-credential-sourcetree[8604:4476736] Something went wrong. one or more parameters required to renew token is nil.
2018-02-09 20:15:45.179 git-credential-sourcetree[8604:4476734] Error generating password due to missing uuid. Please report this to Atlassian.
2018-02-09 20:15:45.179 git-credential-sourcetree[8604:4476734] Password encryption failed - key to to encrypt password is unavailable (nil)
remote: Invalid username or password. If you log in via a third party service you must ensure you have an account password set in your account profile.
fatal: Authentication failed for 'https://***.git/'

So that looks like a fresh hell to explore.

Manju Atlassian Team Feb 09, 2018

Apologies for the trouble here. This is a new issue that is being reported and I would appreciate if you can use a custom build and give me logs for this one.

This would help us identify and resolve the issue.

In the meanwhile, you can use ssh to work around these issues. If you have already generated an ssh key and uploaded it to bitbucket, please check if the key is also added to ssh-agent on macOS and add it if not already added by running below commands in terminal.

Check for keys in agent using 

ssh-add -l

Add Keys using 

ssh-add <path_to_key>


ssh-add ~/.ssh/id_rsa



I am having this issue as well.

This solved my problem. Thanks.

Like Manju likes this

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