SourceTree 'has stopped working'

Keep getting this error message from the UI. Cannot open sourcetree. Attempted to resolve the issue by installing the newer version of the product, however the issue persists. The error message is not very helpful, does anyone have ideas on resolution other than uninstalling/reinstalling?

1 answer

To fix it, delete your user.config file. For me, the file was full of NULLs. It's at: 

C:\Users\<User>\AppData\Local\Atlassian\SourceTree.exe_<random_string>\<version_number>

https://confluence.atlassian.com/sourcetreekb/sourcetree-crashes-on-startup-831655339.html

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