This dialog pops up continuously rendering the app unusable. The details are filled out and `Use details for all repositories` is checked. Going into settings everything is filled out. You cannot dismiss this modal dialog by clicking ok.
It is impossible to use sourcetree at all in this state.
Command line git seems to function fine. This is a major bug rendering this software useless.
Hi Chuck! I've seen that you've already added your comment on the bug report at SRCTREEWIN-6511.
Have you tried some of the solutions provided by the users? One of them was able to resolve this problem by selecting Repository > Repository Settings and unchecking the Use global user settings checkbox on the Advanced page. Changing git from cygwin git to the embedded version seemed to solve the problem for another one.
You can also try a clean install by following the steps:
One of our developers also posted some questions to help with the troubleshooting of the issue, but nobody replied so far, could you provide the answer to the following:
I followed below steps to resolve this issue:-
1. Open GIT terminal
2. Run "git status" command to see what's pending
3. Tried to commit files using "git commit -m "<your message goes here>" . This failed for the first time but I got directions. I found my user in the config file was somehow modified.
4. Ran " git config --global --edit" and modified my username, saved the config file
5. Tried to commit files again using "git commit -m "<your message goes here>"
AND IT WORKED THIS TIME!
I opened SourceTree again and everything was working as expected.
I love the answers that are all snarky!
"did you hack out some of the shit that other people had to wade through to try and figure out how to make this piece of shit work properly?"
"One person tried this thing and it worked and another person tried this other thing and that worked too!"
So comprehensive. It's like Atlassian goes out of their way to be as useless as possible.
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